COOKIES POLICY

Extremadura Hotel by Sercotel

Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL), through the present document, includes its Policy of collection and treatment of cookies, in compliance with the provisions of article 22.2 of the Law 34/2002, of July 11th, of Services of the Society of Information and Electronic Commerce (LSSICE).

Cookies are stored in the user's terminal equipment (computer or mobile device) and collect information when visiting the website www.hotelextremadura.com, with the aim of improving their usability, knowing the browsing habits or needs of users in order to adapt to them, as well as obtaining information for statistical purposes.

In the case of those users who are already clients of Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL), the information collected with the cookies will also serve to identify them when accessing the different tools that Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL) makes available to them for the management of the services.

The present Cookie Policy will be applied to those users who voluntarily visit the web pages of Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL), fill in data collection forms, access the tools that Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL) makes available to its clients to manage its services, or use any other service present in the web site that implies the data communication to Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL), or access to data by Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL), for the provision of its services.

Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL) informs the users of its web pages of the existence of cookies and makes this Policy available to them in order to inform them about the use and purpose of the same. The fact of continuing the navigation through its pages, supposes the knowledge and the acceptance of the present Policy on the part of these users.

Expansión Turística de Extremadura, S.A.U (EXTREMADURA HOTEL) uses the following types of cookies:

-Classified by their ownership:

* Own cookies: sent and managed directly by Expansión Turística de Extremadura, S.A.U.

* Cookies from third parties: sent and managed by a third party unconnected to Expansión Turística de Extremadura, S.A.U., anonymously, with the aim of carrying out statistical studies of navigation on the web pages of Expansión Turística de Extremadura, S.A.U.

-Classified by their purpose:

* Technical and/or personalisation cookies: they facilitate navigation by identifying the session, allowing access to restricted access tools, as well as configuring the available options to suit. They make it possible to provide the service previously requested by the user.

* Analysis and/or advertising cookies: they allow us to know the number of visits received in the different sections of the web pages, the habits and tendencies of its users and, consequently, to be able to improve navigation and the service offered by Expansión Turística de Extremadura, S.A.U (fundamentally, Google Analytics), as well as to manage the advertising spaces included in the web page visited by the user. It collects data anonymously in order to obtain user navigation profiles.

-Classified by duration:

* Session cookies: collect and store data while the user is accessing the website.

* Persistent cookies: collect and store data on the user's terminal for a variable period of time depending on the purpose for which they have been used. The conservation time of the cookies will depend on the type in question and will always be the minimum necessary to fulfil their purpose.

In any case, users can configure their browser so that it disables or blocks the reception of all or some of the cookies. The fact of not wishing to receive these cookies does not constitute an impediment to be able to accede to the information of the websites of Expansión Turística de Extremadura, S.A.U although the use of some services will be able to be limited.

If once the consent for the reception of cookies has been granted, it is desired to withdraw it, those stored in the computer of the user will have to be eliminated, through the options of the different navigators.

The way to configure the different browsers to exercise the actions indicated in the previous paragraphs can be consulted at:

* Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internetexplorer-9

* Chrome: https://support.google.com/chrome/answer/95647?hl=es

* Firefox: http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

DATA PROTECTION POLICY
Party Responsible for the Data	Processing	Company Name: EXPANSION TURISTICA DE EXTREMADURA, S.A. Tax ID (CIF): A10241354 Address: Avda Virgen De Guadalupe 28 10001, Cáceres E-mail: apicardo@extremadurahotel.com
Purposes and Processing	Legitimation	The processing of data is legitimated in accordance with GDPR (EU) 2016/679, because it is necessary in order to execute the contractual relationship, and to formalise the booking of services and/or products of Extremadura. If Extremadura is authorised to send promotional commercial communications via e-mail, the legitimating basis will be the user's consent.
Purposes and Processing	Purposes	The collection and processing of your personal data through the booking forms is intended to enable the management of the commercial, accounting and administrative relationship of customers in everything related to the services and accommodation of our hotels. Moreover, the user may authorise Extremadura to process their data for promotional and marketing purposes, including the sending of commercial electronic communications for all products and services offered by the hotel and other companies from the SERCOTEL GROUP.
Preservation of data		Your data will be preserved during the validity of the administrative and/or commercial relationship between the interested party and Extremadura, in addition to the term set by the specific legislation during which this data may be required. Should the user exercise their rights of elimination or opposition, their data will be blocked and then confidentially destroyed.
Recipients of the data		The third parties responsible for the processing who provide their services to Extremadura are recipients of the information, with whom the corresponding agreement has been signed in order to guarantee compliance with the GPDR and appropriate security measures. Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and the other companies and hotels from the SERCOTEL GROUP in order to correctly provide the requested services and/or products. In compliance with the current legislation, your booking details are transferred to the National Law Enforcement and Security Forces.
International data transfer		No international data transfers are planned by Extremadura
Rights		You can exercise your rights of access, rectification, elimination and opposition, portability and limitation to the processing at any time, which are contained in GDPR (EU) 2016/679, by writing to the aforementioned address or via e-mail to apicardo@extremadurahotel.com The request must specify which of these rights you wish to exercise and must be accompanied with a photocopy of your ID card (DNI) or equivalent identification document.
Possibility to make a complaint		If you are not satisfied after exercising your rights or with the way they were exercised, you may file a complaint before the Spanish Data Protection Agency. Find out more at www.agpd.es

DATA PROTECTION POLICY
Party Responsible for the Data	Processing	Company Name: EXPANSION TURISTICA DE EXTREMADURA, S.A. Tax ID (CIF): A10241354 Address: Avda Virgen De Guadalupe 28 10001, Cáceres E-mail: apicardo@extremadurahotel.com
Purposes and Processing	Legitimation	The processing of data is legitimated in accordance with GDPR (EU) 2016/679, because it is necessary in order to execute the contractual relationship, and to formalise the booking of services and/or products of Extremadura. If Extremadura is authorised to send promotional commercial communications via e-mail, the legitimating basis will be the user's consent.
Purposes and Processing	Purposes	The collection and processing of your personal data through the booking forms is intended to enable the management of the commercial, accounting and administrative relationship of customers in everything related to the services and accommodation of our hotels. Moreover, the user may authorise Extremadura to process their data for promotional and marketing purposes, including the sending of commercial electronic communications for all products and services offered by the hotel and other companies from the SERCOTEL GROUP.
Preservation of data		Your data will be preserved during the validity of the administrative and/or commercial relationship between the interested party and Extremadura, in addition to the term set by the specific legislation during which this data may be required. Should the user exercise their rights of elimination or opposition, their data will be blocked and then confidentially destroyed.
Recipients of the data		The third parties responsible for the processing who provide their services to Extremadura are recipients of the information, with whom the corresponding agreement has been signed in order to guarantee compliance with the GPDR and appropriate security measures. Your data may be transferred to SAGATU ASOCIADOS COMERCIAL HOTELERA, S.L. and the other companies and hotels from the SERCOTEL GROUP in order to correctly provide the requested services and/or products. In compliance with the current legislation, your booking details are transferred to the National Law Enforcement and Security Forces.
International data transfer		No international data transfers are planned by Extremadura
Rights		You can exercise your rights of access, rectification, elimination and opposition, portability and limitation to the processing at any time, which are contained in GDPR (EU) 2016/679, by writing to the aforementioned address or via e-mail to apicardo@extremadurahotel.com The request must specify which of these rights you wish to exercise and must be accompanied with a photocopy of your ID card (DNI) or equivalent identification document.
Possibility to make a complaint		If you are not satisfied after exercising your rights or with the way they were exercised, you may file a complaint before the Spanish Data Protection Agency. Find out more at www.agpd.es

Privacy Policy