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Expansión Turística de Extremadura, S.A.U. provided with CIF A10241354 in compliance with the provisions of Article 10 of the LSSICE informs you that the company is a company registered in the Mercantile Registry of Caceres, with domicile in Avda. Virgen de Guadalupe, 28 (hereinafter Extremadura).
You can contact us at 927629639 and through the email address apicardo@extremadurahotel.com.
This company owns the domain name extremadurahotel.com and the Internet page accessed through that domain: extremadurahotel.com
The terms 'You' and 'User' are used here to refer to all individuals and/or entities who for any reason access this Web site.
Extremadura is intended to bring the world of Sercotel Hotels closer to its users. To this end, Extremadura makes available through extremadurahotel.com information and services related to our hotels such as online room reservations, pre-booking service, hotel locator, rate locator, pre-booking lounges and conventions, customer service and job opportunities. (hereinafter "the services").
The use of the page and/or its services, will suppose the full acceptance and without reserves, and the validity, of all and each one of the dispositions in the last updated version of the present Legal Warning, reason why the user will have to be conscious of the importance of reading them every time that visits our Web. The access and/or use of certain services offered to users (hereinafter the user) in extremadurahotel.com, may be subject to certain conditions which, depending on the case, replace, modify and/or complete these Terms of Use, so that the user, prior to access and/or use of such services and content, must read and accept these conditions.
2.1 The user undertakes to use the extremadurahotel.com page and those services made available through it, in accordance with the Law, morality, good customs and public order, as well as the provisions of this Legal Notice. Consequently, the user is obliged not to use the extremadurahotel.com page or services for illicit purposes or effects and/or contrary to what is established in this Legal Notice, harmful to the rights and/or interests of third parties or which, in any way, may damage the extremadurahotel.com page and/or its image, prevent its normal use, or the services accessible through it, by the rest of the users.
2.2 Extremadura may, in order to speed up the operation of extremadurahotel.com and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided or any substantial aspect of this page, or the conditions of operation, techniques and use of the services of extremadurahotel.com. Similarly, users, in order to improve the service and establish an optimum level of quality, the ultimate objective of Extremadura, may suggest those modifications that they deem useful, contacting those responsible for the page through the email address apicardo@extremadurahotel.com.
2.3 The users of extremadurahotel.com shall observe any instructions that extremadurahotel.com or Extremadura or its duly authorised personnel, gives by means of e-mail.
Extremadura reserves the right to temporarily or permanently exclude users in any of the following cases. For breach of any of the provisions set out in this document. For breach of laws, morality, and public order and in a special way, and by way of illustration, but not limitation, is not permitted to use the Web or our services to include (i) material that infringes copyright not duly authorized, or infringes any other right of intellectual property, (ii) offensive material or that threatens public safety and national defense, (iii) material that advocates terrorism, racism or other discriminatory conduct on the grounds of race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, (iv) material that undermines youth and childhood, in particular pornographic material, especially material that undermines minors, (v) material that threatens, defames or incites violence.
In accordance with the provisions of the LSSI, Extremadura will proceed with the interruption of the service as soon as it has effective knowledge that any illegal activity is produced or that goods or rights of third parties are damaged.
The exclusion of the user shall not imply the renunciation of Extremadura to carry out the corresponding legal actions or the corresponding compensations.
Extremadura reserves the right to modify unilaterally and without prior notice, any of the terms and conditions of this Legal Notice, in the terms and conditions it deems appropriate, informing users of the changes made through extremadurahotel.com.
All the information contained in extremadurahotel.com, its graphic design and the code in HTML, JAVA, JAVA Script or Active X language, is protected by copyright or other intellectual property protection rights. These rights belong exclusively to Extremadura or its licensors. Internet users who access this website can view the information contained in it and download or make private reproductions in their computer system, provided that the elements reproduced are not subsequently transferred to third parties or installed on a server connected to the Internet or a local network. The distribution, modification, cession, public communication, reproductions or any other act of part or the totality of the information published in extremadurahotel.com, without previous authorization of Extremadura, is not allowed, without prejudice to what is stated in the present Legal Notice.
The user must use the contents and information gathered in extremadurahotel.com in a diligent, correct and lawful manner, and specifically, only for personal and non-commercial use, provided that the content or any mention of sources, copyright and other data identifying the rights of Extremadura or third parties is not eliminated or modified, that is to say, respecting its original form. Any reproduction or copy, distribution or publication of any kind of the content of the information published in extremadurahotel.com without the prior written consent of Extremadura is prohibited. The authorization for the reproduction can be requested to the e-mail address apicardo@extremadurahotel.com. In the event that any user or third party considers that any of the contents existing in extremadurahotel.com has been introduced into the same with violation of copyright or other intellectual property rights, please inform Extremadura of this circumstance, sending notification to the email address apicardo@extremadurahotel.com which includes, at least, the following points: a) Name, address, telephone number and email address of the claimant. b) Details of the holder of the copyright or other intellectual property protection rights that may have been infringed. c) Indication of the infringed contents and location on the page extremadurahotel.com. d) Declaration that the introduction of the contents has been introduced without the express authorisation of the holder of the copyright or other intellectual property rights. Without prejudice to the foregoing, Extremadura reserves the right to defend itself against claims based on current legislation on advertising and copyright or other intellectual property rights.
6.1 In the event that extremadurahotel.com refers through links to advertising or third party websites, Extremadura is not obliged to control and does not previously control, approve or make its own services, content, data, files, products and any kind of existing material on the page or websites of third parties, Therefore, Extremadura will not be responsible, under any circumstances, for the legality of the contents of said / s page / s, being the exclusive responsibility of the third party, including but not limited to, respect for the law, morals, good customs and public order of the contents, as well as those that do not injure any rights of third parties. The existence of a hyperlink does not presuppose a relationship of any kind between Extremadura and the owner of the website in which it is established.
6.2 Those users or third parties who intend to establish a hyperlink with the extremadurahotel.com page must guarantee that the hyperlink only allows access to the pages or services of the extremadurahotel.com page, but it does not reproduce the contents, deeplinks, browsers, inaccurate or incorrect statements about the contents or the extremadurahotel.com web page, in an enunciative but not limitative manner. Except for those signs that form part of the hyperlink, the user shall guarantee that the web page on which the hyperlink is established shall not contain any trademarks, trade names, establishment labels, denominations, logos, slogans or any type of distinctive sign belonging to Extremadura.
7.1 Extremadura does not guarantee the reliability, availability or continuity of the operation of its website or of the products or services made available to the user, and therefore excludes any liability for damages of any kind that may be due to the lack of availability, reliability or continuity of its website or services, although it will try to provide, to the best of its ability, technical assistance to the person affected.
Extremadura will not be responsible for the interruption of the service, suspension, temporary breakdown of the server or completion of the information or services nor for any possible omissions, loss of information, data, configurations, improper access or breach of confidentiality arising from technical problems, communications or human omissions caused by third parties or not attributable to Extremadura.
7.2 Extremadura is not obliged to control, and does not control beforehand, the absence of viruses or elements in the contents that may produce alterations in the software or hardware of the users or persons who visit the pages, and therefore shall not be liable for any damages of any nature that may derive from them.
7.3 Extremadura is not obliged to control and does not previously control, approve or own the services, contents, data, files, products and any kind of existing material on the page or web pages of third parties, so Extremadura will not respond under any circumstances, of the legality of the contents of its website, being the exclusive responsibility of third parties, by way of illustration and not limitation, respect for the legality, morality, good customs and public order of the contents, as well as those that do not injure any rights of third parties. In accordance with the LSSICE, Extremadura will not be responsible for the information to which we may refer if we do not have effective knowledge that the activity or information to which we refer is unlawful or injures property or rights of third parties. It will be understood that there is "effective knowledge" according to the LSSICE when a competent body has declared the unlawfulness of the data, ordering their removal or that access to them is impossible, or the existence of the injury has been declared and Extremadura knew the corresponding resolution.
7.4 Extremadura is not obliged to control and does not control or guarantee the reliability, availability or continuity of the operation of the products or services made available to the user by third parties hosted outside extremadurahotel.com, and therefore excludes any liability for damages of any kind that may be due to the lack of availability, reliability or continuity of its website or its services. The user shall be liable for any damages of any nature that Extremadura may suffer as a result of the user's failure to comply with the law or any of the general conditions contained in this agreement.
If one of the stipulations of this Legal Notice is declared null or inoperative, the rest of the conditions will be maintained in the agreed terms. Extremadura undertakes to replace the stipulation affected by the nullity as close as possible to the intention initially pursued by the parties.
Extremadura has defined its data protection policy in accordance with the provisions of EU Regulation 2016/679 (General Data Protection Regulation) and LO 3/2018 on Data Protection and Guarantee of Digital Rights, with respect to the data that you freely and voluntarily provide through our website. To consult our policy you can do so in Privacy Policy
The applicable law in case of dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any matter related to the services of Extremadura, will be Spanish law.
For the resolution of any dispute that may arise from the use of the website and/or its services, the parties agree to submit to the jurisdiction of judges and courts established in the rules on procedural matters and / or consumers and users in the case of a consumer. If it does not have this consideration, it is agreed that it will be submitted to the Judges and Courts of the city of Barcelona.
The User may send Extremadura their complaints, claims or any other comment they wish to make through the contact details provided at the beginning of this text.
The maximum term of resolution will be 30 days counted from the day following the presentation of the claim. Once this period has elapsed, without the claim having been resolved, it will be understood that it has been rejected for the appropriate purposes. All this, in accordance with the provisions of Royal Legislative Decree 1/2007, of 16th November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.
In accordance with the provisions of EU Regulation 2016/679 (General Data Protection Regulation) and LO 3/2018 on Data Protection and Guarantee of Digital Rights, with respect to the data that you freely and voluntarily provide through this website, the Data Controller is the commercial Sagatu Asociados Comercial Hotelera S.L. provided with CIF no. B-63751853 and whose access address is Calle París nº 120, 1ª.
To consult the data protection policy that applies to the information collected through this website in order to provide the accommodation service in this hotel should be contacted via email info@sercotel.com.
For its part, SERCOTEL (through any of its mercantile SAGATU ASOCIADOS COMERCIAL HOTELERA SL or INVERSIONES NARÓN 2003, SL.) is a company dedicated to the marketing of hotel establishments as well as to the channelling of sales, promotion and marketing, functioning as the central services of a hotel chain providing hotels with commercial and marketing services. For this reason, SERCOTEL is the owner of the exploitation rights of the SERCOTEL brand and the operator of a hotel services system, and is therefore configured as the person in charge of the processing of personal data incorporated through this website or the information system used for the management of reservations, having signed the corresponding contract in article 28 of the RGPD.
The personal data linked to this website respect the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data, LOPDGDD 3/2018 and other current legislation and regulations on data protection.
Who is the Data Controller?
TOURIST EXPANSION OF EXTREMADURA, S.A.
NIF: A10241354
Address: Avda Virgen De Guadalupe 28 10001, Cáceres
Telephone: 927629639
Email: apicardo@extremadurahotel.com
For what purpose and why can we process your personal data?
According to the different sections of our website, we process your data for the following purposes:
1. Management of data of people who contact through the contact form and the rest of the means indicated in the contact section. Your data will be processed to meet your requests for information, questions, queries, suggestions or complaints. We can treat your data for this purpose because we have a legitimate interest in attending to the necessary communications to carry out our activity.
2. Management of the data of the reservations made through the enabled web section, for the fulfillment of the provision of the contracted service. We can treat your data because there is a contractual relationship and a legal obligation established in Law 58/2003, of December 17, General Tax, in the Royal Decree of August 22, 1885, which publishes the Code of Commerce and other applicable legislation.
3. Management of the pre-contractual relationship of the information provided in the "budget request" section. We can treat your data for this purpose because there is a legitimate interest in the formalization of a contract.
4. Management of sending promotions and information bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can process your data for this purpose because you have given us your consent.
How long will we keep your personal data?
Your data will be kept for the time necessary to achieve the indicated purposes and, duly blocked, during the broader limitation period for legal actions, in accordance with the applicable legislation.
Is it mandatory that you provide us with your data?
The data provided is necessary to establish the contractual relationship, otherwise the contract/future contract cannot be concluded or the corresponding invoice issued.
To whom will your data be communicated?
1. Data of the people who contact through the contact form and the rest of the means indicated in the contact section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
2. Data of the people who make reservations through the enabled web section, for the fulfillment of the provision of the contracted service:
a) The necessary personal data of the client will be communicated to the Tax Administrations, in order to comply with the legal obligations with said Administration.
b) Banking entities will be informed of the data that is necessary in order to make bank deposits and payments derived from the contractual relationship.
c) Insurance and reinsurance companies, insurance and reinsurance brokerages, lawyers, solicitors, Courts and Tribunals will be informed of the data that is necessary for the collection/payment of compensation or for the exercise or defense of claims. .
d) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
3. Data of the people who provide their data in the "budget request" section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
4. Data of the people who provide their email to send promotions and newsletters/newsletter:
a) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
b) In the event that you have given us your consent, your data will be communicated to Sercotel Hotel Group for the sending of promotions and newsletters informative purposes.
Will data be transferred to third countries?
International Data Transfers will not take place.
What are your rights when you provide us with your personal data?
- Access: right to obtain confirmation about whether we are treating your personal data or not, namely, what they are, what they are used for, how long they will be kept, their origin and if they have been communicated or they will communicate to a third party.
- Rectification: right to request the rectification of inaccurate data and to complete incomplete personal data.
- Deletion: right to request the deletion of personal data when they are inadequate, excessive or no longer necessary for the purposes for which they were collected, including the right to be forgotten.
- Opposition: right to oppose, in certain circumstances, the processing of your personal data or to request that the processing be ceased.
- Limitation of Treatment: right to request, in the legally established circumstances, that your data not be processed beyond the mere conservation of the same.
- Portability: the right to receive personal data in a structured format, for common use and mechanical reading, and to be able to transmit them to another person in charge, whenever technically possible.
- Right to withdraw consent: you can withdraw your consent at any time by writing to the address of the controller, but the treatments that have already been carried out will continue to be valid.
Where can you exercise your rights?
The exercise of rights must be made in writing and addressed to the following address Avda Virgen De Guadalupe 28 10001, Cáceres, Spain or to the email address apicardo@extremadurahotel.com. THE TOURIST EXPANSION OF EXTREMADURA, S.A. puts at your disposal models for the realization of the exercise of rights that can be obtained at the address indicated above. For more information: www.agpd.es
Right to claim before the Control Authority?: In the event that your rights have not been respected, you can file a claim by writing to the Spanish Agency for Data Protection located on Jorge Juan street, 6-28001-Madrid or use the electronic office: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.
The personal data linked to this website respect the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data, LOPDGDD 3/2018 and other current legislation and regulations on data protection.
Who is the Data Controller?
TOURIST EXPANSION OF EXTREMADURA, S.A.
NIF: A10241354
Address: Avda Virgen De Guadalupe 28 10001, Cáceres
Telephone: 927629639
Email: apicardo@extremadurahotel.com
For what purpose and why can we process your personal data?
According to the different sections of our website, we process your data for the following purposes:
1. Management of data of people who contact through the contact form and the rest of the means indicated in the contact section. Your data will be processed to meet your requests for information, questions, queries, suggestions or complaints. We can treat your data for this purpose because we have a legitimate interest in attending to the necessary communications to carry out our activity.
2. Management of the data of the reservations made through the enabled web section, for the fulfillment of the provision of the contracted service. We can treat your data because there is a contractual relationship and a legal obligation established in Law 58/2003, of December 17, General Tax, in the Royal Decree of August 22, 1885, which publishes the Code of Commerce and other applicable legislation.
3. Management of the pre-contractual relationship of the information provided in the "budget request" section. We can treat your data for this purpose because there is a legitimate interest in the formalization of a contract.
4. Management of sending promotions and information bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can process your data for this purpose because you have given us your consent.
How long will we keep your personal data?
Your data will be kept for the time necessary to achieve the indicated purposes and, duly blocked, during the broader limitation period for legal actions, in accordance with the applicable legislation.
Is it mandatory that you provide us with your data?
The data provided is necessary to establish the contractual relationship, otherwise the contract/future contract cannot be concluded or the corresponding invoice issued.
To whom will your data be communicated?
1. Data of the people who contact through the contact form and the rest of the means indicated in the contact section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
2. Data of the people who make reservations through the enabled web section, for the fulfillment of the provision of the contracted service:
a) The necessary personal data of the client will be communicated to the Tax Administrations, in order to comply with the legal obligations with said Administration.
b) Banking entities will be informed of the data that is necessary in order to make bank deposits and payments derived from the contractual relationship.
c) Insurance and reinsurance companies, insurance and reinsurance brokerages, lawyers, solicitors, Courts and Tribunals will be informed of the data that is necessary for the collection/payment of compensation or for the exercise or defense of claims. .
d) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
3. Data of the people who provide their data in the "budget request" section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
4. Data of the people who provide their email to send promotions and newsletters/newsletter:
a) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
b) In the event that you have given us your consent, your data will be communicated to Sercotel Hotel Group for the sending of promotions and newsletters informative purposes.
Will data be transferred to third countries?
International Data Transfers will not take place.
What are your rights when you provide us with your personal data?
- Access: right to obtain confirmation about whether we are treating your personal data or not, namely, what they are, what they are used for, how long they will be kept, their origin and if they have been communicated or they will communicate to a third party.
- Rectification: right to request the rectification of inaccurate data and to complete incomplete personal data.
- Deletion: right to request the deletion of personal data when they are inadequate, excessive or no longer necessary for the purposes for which they were collected, including the right to be forgotten.
- Opposition: right to oppose, in certain circumstances, the processing of your personal data or to request that the processing be ceased.
- Limitation of Treatment: right to request, in the legally established circumstances, that your data not be processed beyond the mere conservation of the same.
- Portability: the right to receive personal data in a structured format, for common use and mechanical reading, and to be able to transmit them to another person in charge, whenever technically possible.
- Right to withdraw consent: you can withdraw your consent at any time by writing to the address of the controller, but the treatments that have already been carried out will continue to be valid.
Where can you exercise your rights?
The exercise of rights must be made in writing and addressed to the following address Avda Virgen De Guadalupe 28 10001, Cáceres, Spain or to the email address apicardo@extremadurahotel.com. THE TOURIST EXPANSION OF EXTREMADURA, S.A. puts at your disposal models for the realization of the exercise of rights that can be obtained at the address indicated above. For more information: www.agpd.es
Right to claim before the Control Authority?: In the event that your rights have not been respected, you can file a claim by writing to the Spanish Agency for Data Protection located on Jorge Juan street, 6-28001-Madrid or use the electronic office: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.